Elevated error rates

Incident Report for Unit

Resolved

This incident has been resolved.
Posted Jul 17, 2025 - 13:20 UTC

Update

We are continuing to monitor for any further issues.
Posted Jul 17, 2025 - 12:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 17, 2025 - 12:33 UTC

Update

We are continuing to investigate this issue.
Posted Jul 17, 2025 - 12:30 UTC

Investigating

We are currently investigating this issue.
Posted Jul 17, 2025 - 11:49 UTC
This incident affected: API (Onboarding, Payments, Cards, Core, Webhooks), Sandbox (Onboarding, Payments, Cards, Core, Webhooks), and Dashboard.