VGS Disruption of Service

Incident Report for Unit

Resolved

This incident has been resolved.
Posted Nov 19, 2025 - 19:47 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 19, 2025 - 19:32 UTC

Update

We are continuing to investigate this issue.
Posted Nov 19, 2025 - 17:02 UTC

Investigating

We are experiencing a partial disruption of service with VGS (Very Good Security). Cardholders may have issues activating cards, changing PIN, and performing other card actions.
Posted Nov 19, 2025 - 16:57 UTC
This incident affected: API (Cards).