Card Operations

Incident Report for Unit

Resolved

This incident has been resolved.

Posted Feb 27, 2023 - 19:16 UTC

Monitoring

A fix was implemented by the vendor and we are monitoring the results.

Posted Feb 27, 2023 - 19:08 UTC

Identified

We've identified an issue with card related operations such as displaying sensitive card details in app, changing PIN in app, activating card via app. The issue was identified with the vendor, and Unit is working with the vendor to provide a fix as soon as possible. As an alternative, customers can be routed to Visa's Toll Free Number that is associated with your BIN.

Posted Feb 27, 2023 - 19:01 UTC

This incident affected: API (Cards).