Check presentment and check origination - connectivity issue with the Federal Reserve (Connect Direct)

Incident Report for Unit

Resolved

This incident has been resolved.

Posted Oct 28, 2026 - 00:05 UTC

Identified

We have identified a connectivity issue between Unit and the FRB for check receiving and check origination.

Posted Oct 27, 2026 - 15:58 UTC

Investigating

We are investigating an issue affecting incoming check presentment and outbound check origination with the Federal Reserve. Other payment types are operating normally unless we post a separate update.

Posted Oct 27, 2026 - 15:56 UTC

This incident affected: API (Payments).